Latest ITS News & Information

Have you visited our new ITS Technology Support Center Yet?
 
Our newly remodeled Technology Support Center in McReynolds Hall (right next to Old Centre) is open for business Monday through Friday from 8am to 5pm!  The new Tech Support Center was designed to help our College community (students, faculty and staff) with their computers, mobile devices, account issues, software support and general questions about using technology to be better students, scholars and professionals.

Buying a new computer for College?  The new 2014-2015 Student Guide to Computing is available now online. Click here to download the PDF!  
 
Consulting services are also available through the new Technology Support Center to help you better understand what is available and what best fits your lifestyle and work. Information is also available on our educational pricing connections with Dell, Apple, Microsoft and more!  For an consultative appointment with one of our technology professional staff, please email us at helpdesk@centre.edu with the subject "Consultation Need" or just come in and talk with us today!
 
 

    Click above to watch our ITS eUpdate for Summer 2014 with Centre CIO, Keith Fowlkes!
 

 


 

NEW PRINTING SYSTEM BEING IMPLEMENTED THIS SUMMER, 2014! 

In the Summer of 2014, ITS implemented a campus-wide print accounting system called "PaperCut®." The software is relatively pervasive and allows students, faculty and staff to print from their Windows or Mac computers or their Android, iPad and iPhone devices.

Network printing is available using shared multi-function printers (MFPs- printers, copiers, scanners) located in the academic and residential labs. Students are allocated $33.00/year – the equivalent of 550 black and white printed pages for the entire academic year. Students may supplement their initial allocation by depositing funds for additional printing through our Papercut print management system by visiting the Cashier's Office on the 1st floor of Boles Hall or the front desk of the Library.

The Library will sell Papercut recharge print code cards in $5, $10 and $20 increments.  Students will buy a code card at the desk, go to the nearest computer and visit https://papercut.centre.edu:9192/user and enter their code from their print code card.  Print codes are one-time use so you do not have to keep the code card after your code has been entered into Papercut system. (much like an iTunes gift card!)

Information Technology Services will provide the general call support for all public printers although EBM (our Lexmark partner) will provide direct support of the MFPs- hardware repair, replacement, firmware upgrades, etc. Our campus agreement with Ricoh enables the College to have a print/copy center on campus. This center will have color capabilities and will allow students, faculty and staff to have print and copy jobs produced there.

Printing costs are on a per page basis. Individuals who use the convenience printers in labs will be required to swipe their ID card or enter their email username (without @centre.edu) and password to release the print job using the Papercut System. The system will then debit the individual's or department's account accordingly. Print jobs that are sent to the print/copy center will result in a modest per page savings. 

All questions regarding printing charges and the use of the Document Services Center should be directed to Kay Drake, Director of College Services, at Ext. 5464 or kay.drake@centre.edu.'

Students may also connect a personal printer directly to their own computers. Printing to these devices is not monitored, and the student incurs no additional cost beyond their personal printing supplies.

More details on this new system will be available before Fall semester 2014 so stay tuned for updates at http://helpdesk.centre.edu/?q=printing !